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  Terms and Conditions of Use

Please read these conditions carefully.

Welcome to Mago Flooring LLC. We are a flooring contractor that provides services to you when you request our services by either calling us directly or via a third party like Thumbtack, Home Advisor, etc.  By using our services, you agree, on behalf of yourself and all members of your household and others who use any Service under your account, to the following conditions.

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ELECTRONIC COMMUNICATIONS

 When you use our services , or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

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COPYRIGHT & TRADEMARKS

All Content on the site is exclusively property of Mago Flooring and is protected by U.S. and international copyright laws.

Unless otherwise noted, all materials , including images, text, illustrations, designs, icons, photographs, video clips, and banners, ads, written and marketing materials that are part of this site are copyrights, trademarks, trade secrets, and other intellectual property rights owned, controlled, or licensed by Mago Flooring LL.

 

Privacy Policy 

This policy provides how Mago Flooring uses and protects information that you give or share when you use this website.

We are committed to ensure that your privacy is protected and secured.

In the event that we ask you to fill out a form for an estimate or any  other things when you visit our website, we want you to be certain that your information entered will only be used in this privacy statement. We will not sell your information or give away any info entered to third parties or any related parties for this matter.

Info We May Collect:

Address

Email

Phone

Full Name

Credit Card Info

Any info relevant to our services

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Why do we need this info requested?

As a service business, we need these to provide the services requested.

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We may contact you from time to time to offer you other services as we go over the years. You can always unsubscribe and demand to opt-out our mailing services

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REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Mago Flooring LLC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Mago Flooring LLC a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Mago Flooring for all claims resulting from content you supply. Mago Flooring LLC has the right but not the obligation to monitor and edit or remove any activity or content. Mago Flooring LLC DOES NOT  have any responsibility and assumes no liability for any content posted by you or any third party.

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INTELLECTUAL PROPERTY COMPLAINTS

Mago Flooring LLC  respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please send us an email notice immediately info@magoflooring.com.

Upon review, Mago Flooring will edit or remove the content or images immediately.

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REFUNDS POLICY

A)PRICING

At Mago Flooring, we reserve the right to set our prices on how we see fit with respect to the market pricing.

As a flooring contractor, we use various models of pricing to estimate a project.

We use the following pricing model>

Firm-fixed price contract:With a firm-fixed-price contract, the first price you quote is the final budget.

Fixed-price contract with escalation: This contract includes an escalation clause that helps to account for market fluctuations

Unit Price Contracts: This contract is like an itemized bill.

For example, we use this contract for our floor refinishing

Cost plus Contracts: The cost plus pricing model is also called cost-reimbursement. It outlines the project cost and the desired profit for the contractor.

 

Booking Policy

As part of our booking policy, we required a 30-50% deposit to be paid in advance to reserve the date, and for us to purchase materials.

see how it works

1-$200-700 - Full Payment to be paid upfront

2-$750-$5000 - 50% deposit to be paid upfront/ 50% Remaining balance 

to be paid  during work and upon work completion.

3-$5050-$10,000- 30% deposit to be paid upfront/ 35% Remaining balance 

to be paid  during work/ 35% and upon work completion.

4-$10,050-$50,000- 30% deposit to be paid upfront/ 35% Remaining balance 

to be paid  during work/ 35% and upon work completion.

 

B)Refund

If you decide you want a refund of the deposit within three days of signing a contract, you can cancel if it’s within the mandatory federal waiting period of the signing. According to the U.S. Electronic Code of Federal Regulations, homeowners have the right of rescission, meaning they’re allowed three business days to decide if they want to buy the contracted goods or services from a home improvement contractor. 

 

Not 100% Satisfied? We Are Happy to Help.

At Mago Flooring, our main goal is to make sure that you are satisfied with our service. Our main policy is to make sure you are satisfied. We are ready to have our staff stay and redo the work until you are fully satisfied. No questions asked.Our technicians will only leave the site when you are happy.

 

Our Guarantees

#1- Upon signing the contract to start the job or paying the invoice, you have three days to cancel the job to receive a full refund. 

#2- If you want to cancel 24 hours before we start the job, we will still refund you your money minus the materials purchased.

Our Refund Exceptions

Take a look at refund restrictions and/or special instructions as follows:

• For services rendered, if you are not satisfied or not happy or for any other reasons and you don’t want our staff to fix it or make it right and request/want a refund, we will refund you the money within 90 days minus transportation fees, and materials purchased, customer cost acquisition fees(Paid Leads or Other ADS) to complete your project.

• If during services, you decide to cancel the job without letting us complete the job for any reason, we will refund you after we deduct all funds including overhead, materials, and other fees projected for this project.

 

SANCTIONS & EXPORT POLICY

You may not use any of Mago Flooring Services if you are the subject of U.S. sanctions ING.

 

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our r policies on this site. These policies also govern your use of Mago Flooring Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

HOW TO CONTACT US?
OUR ADDRESS/TELEPHONE/EMAIL

Mago Flooring LLC

45 Dan Rd, Ste 125 

Canton MA 02021

Tel: 617-297-7696

email:info@magoflooring.com

HOW TO SERVE A SUBPOENA OR OTHER LEGAL PROCESS

Mago Flooring LLC accepts service of subpoenas or other legal process only through our MA registered agent Corporation Service Company.