Electronic Communications
When you use our services, or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for your records.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright & Trademarks
All Content on the site is exclusively property of Mago Flooring LLC and is protected by U.S. and international copyright laws.
Unless otherwise noted, all materials — including images, text, illustrations, designs, icons, photographs, video clips, banners, ads, written and marketing materials that are part of this site — are copyrights, trademarks, trade secrets, and other intellectual property rights owned, controlled, or licensed by Mago Flooring LLC.
Privacy Policy
This policy explains how Mago Flooring LLC uses and protects information you provide when using this website. We are committed to ensuring your privacy is protected and secured.
We will not sell your information or give away any info entered to third parties or any related parties.
Information We May Collect
- Name, address, email address, and phone number
- Credit card and payment information
- Any information relevant to completing your service request
Why We Need This Information
As a service business, we require this information to provide the flooring services you have requested. We may contact you from time to time to offer additional services. You can always unsubscribe and opt-out of our mailing services at any time.
Reviews, Comments & Content
You may post reviews, comments, photos, videos, and other content, so long as it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties. Content must not contain software viruses, political campaigning, commercial solicitation, chain letters, or any form of spam.
By posting content, you grant Mago Flooring LLC a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, and distribute such content throughout the world in any media.
You represent that you own or control all rights to the content you post and that it is accurate. Mago Flooring LLC reserves the right to remove or edit content and assumes no liability for content posted by users or third parties.
Intellectual Property Complaints
Mago Flooring LLC respects the intellectual property rights of others. If you believe your intellectual property rights are being infringed, please send us an email notice immediately at info@magoflooring.com.
Upon review, Mago Flooring will edit or remove the content or images immediately.
Pricing & Refunds Policy
Pricing Models
Mago Flooring reserves the right to set prices with respect to market pricing. We use the following contract models depending on the project:
- Firm-Fixed Price: The first price quoted is the final budget.
- Fixed-Price with Escalation: Includes an escalation clause to account for market fluctuations.
- Unit Price Contracts: An itemized bill structure, typically used for floor refinishing.
- Cost Plus Contracts: Outlines project cost and contractor profit margin.
Refund Policy
If you decide you want a refund of the deposit within three days of signing a contract, you may cancel within the mandatory federal waiting period. According to the U.S. Electronic Code of Federal Regulations, homeowners have the right of rescission — three business days to cancel contracted home improvement services.
Refund Exceptions
- If you are unsatisfied and decline our offer to fix the work, we will refund you within 90 days minus transportation fees, materials purchased, and customer acquisition costs.
- If you cancel during active services without allowing completion, we will refund after deducting overhead, materials, and projected fees for the project.
Our Promise: Our main goal is your satisfaction. We will have our staff stay and redo the work until you are fully satisfied. Our technicians will only leave the site when you are happy — no questions asked.
Booking & Deposit Policy
A deposit is required to reserve your installation date and for us to purchase materials. The deposit structure is as follows:
| Project Value | Upfront Deposit | During Work | On Completion |
|---|---|---|---|
| $200 – $700 | 100% upfront | — | — |
| $750 – $5,000 | 50% deposit | — | 50% balance |
| $5,050 – $10,000 | 30% deposit | 35% | 35% balance |
| $10,050 – $50,000 | 30% deposit | 35% | 35% balance |
If you wish to cancel 24 hours before the scheduled start date, we will refund your deposit minus the cost of materials already purchased.
Our Guarantees
Upon signing the contract or paying the invoice, you have three business days to cancel the job and receive a full refund.
If you cancel 24 hours before we start the job, we will refund your deposit minus the cost of materials already purchased.
Sanctions & Export Policy
You may not use any Mago Flooring services if you are the subject of U.S. sanctions or are otherwise prohibited by applicable law from receiving our services.
Site Policies & Modifications
Please review all policies on this site, as they govern your use of Mago Flooring services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Contact & Legal Service
For any questions about these Terms & Conditions, or to submit an intellectual property complaint, please reach us using the contact information below.
45 Dan Rd, Ste 125
Canton, MA 02021